Money & Manners
Secure Payment Options
Deposits & Cancellations
Deposits: Some bookings will require a $100 deposit to lock in your specific time and date, these usually are when more extended travel is required, the booking length is longer than an hour, or you have requested an Outcall.
Generally, Zara will require bookings to have a higher deposit of 50% to be paid in circumstances where a pattern of last-minute cancellations or non-attendance emerges. In this case, and at the her discretion, further appointments will only be accepted with prepayment of a % of the total fee.
Zara does understand there may be circumstances when short notice cancellations may be unavoidable, Such as sudden debilitating or contagious illness, a death in the family or similar matter preventing you keeping your booking commitment. In these cases, it’s encouraged you contact Zara as soon as possible to advise her of your situation. Zara does not regard work requests, changed social or parenting arrangements, for example, as sufficient to fail in notifying her of your need to reschedule.
An additional amount will be payable on the day to complete payment of the total fee for the booking. If not attended, your prepayment will be converted to a Non-Attendance Fee or held until your schedule clears and can rebook your appointment.
A minimum of 6 hours notice is required for cancellation of a booking.
At least a 6 hours notice allows Zara sufficient time to fill a booking that is being cancelled or rescheduled. She offers any cancelled appointments to other waiting clients. Less than 6 hours notice makes it very difficult for Zara to provide the booking to clients who may need time to plan their schedule and to offer appointments with such short notice creates significant stress. The inadequate warnings make it difficult for any business to plan their use of the time adequately. Zara has a limited amount of time per day set aside for client bookings, and a non-attended appointment is never recoverable.
YOUR APPOINTMENT IS TIME RESERVED IN ZARA’S SCHEDULE
AT YOUR REQUEST. SHE ASKS THAT YOU KEEP THIS COMMITMENT IN MIND WHEN SENDING YOUR BOOKING REQUEST.
MANNERS & RESPECT
Manners and Respect are always given and expected to be received. Your time will be cut short, and there are no refunds once you have been warned once and proceed to push the limits of good behaviour.
Using a condom is non-negotiable. Any Attempts to take the condom off or damage it will end at the very least the session will terminated without a refund; it is a chargeable offence under Queensland law to attempt to remove protection without consent.
All clients are expected to have a shower after their health check. Please wash properly, yours and Zara’s enjoyment depends on it.
Zara will never approach you if she sees you in public, So please never approach her either as she may be with friends /family/client or business partner and this is unacceptable behaviour.