Privacy Policy
Privacy Policy
Who we are

Our website privacy policy and address is: http://www.zara-rose.com.

The privacy of our clients is quite important to us. Therefore, we use this privacy policy to give an insight of the practice on our site www.zara-rose.com (this “site”) and store with regards to the information and privacy of users of this Site. The privacy policy is in compliance with the applicable laws. The privacy policy is applicable solely to this site and Zara’s store, to the exclusion of every other link or site that can be accessed from the aforementioned site. The site and store are owned and operated by “Zara Rose” (herein referred to as “company”, “firm”, “our”, “we”, or “us”).

What personal data we collect and why we collect it

The personal data collected by us belongs to us. The personal data we can access and collect is personal data that you give to us voluntarily. Your personal data collected include, but not limited to, your name, email, phone number and other personal information you provide in the course of using this site.

The personal data will access and collect from you are used for the following purposes: to provide the services you requested for; to provide the benefits you are entitled to; to manage your membership of this site; to respond to you as per the purpose of contacting us on this Site or shopping with us; to process payment for products, items and service purchased on this Site or in our store.

We do not share your personal data with anyone else outside this firm and its subsidiary. Your personal data will not be sold or rented to anyone. We take necessary measures to protect the personal data of our users. We protect sensitive information submitted by our users. We encrypt and transmit sensitive information we collect in a secure manner. It is only the designated employees that need the sensitive information to perform specific duty in relation to your request that have access to the personal

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Your personal information collected include, but not limited to, your name, email, phone number and other personal information you provide in the course of using this site.

The personal data will access and collect from you are used for the following purposes: to provide the services you requested for; to provide the benefits you are entitled to; to manage your membership of this site; to respond to you as per the purpose of contacting us on this Site or shopping with us; to process payment for products, items and service purchased on this Site or in our store.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Visitor comments may be checked through an automated spam detection service.

Who we share your data with

We do not share your personal data with anyone else outside this firm and its subsidiary. Your personal data will not be sold or rented to anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information
How we protect your data

Your personal information is protected using cloudflare end to end encryption.

Industry regulatory disclosure requirements

This site is intended for viewers over the age of 18 years old. Confirmation of this is asked for at the entrance of this site and when a request for information is received. Upon arriving for personal meetings, confirmation of legal age may be requested.

RETURN AND REFUND POLICY

Thank you for purchasing our product(s) and/or services at “www.zara-rose.com” (hereinafter referred to as the “site”) or store. The site and store are owned and operated by “Zara Rose”

This policy is designed to inform our customers of the option of returning the product and refunding in the event that the customer is not satisfied with product(s) and services purchased from the site.

Except for excluded products,  a purchaser of a product shall be eligible to a refund of the entire amount paid for the product, provided the product is returned within a period of 7 calendar days of the purchase. The product returned must not be damaged and same must be returned in the same manner it was at the time of the purchase which is either direct deposit into bank account or App transfer.

On receiving the returned product, we will inspect the product and refund your money, using the same payment option you used in the process of purchasing the product.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

It is important to note that certain products cannot be returned. Products that cannot be returned include: adult products such as adult dolls due to the intimate nature of the product and strict hygiene requirements. Also, any services that have taken place do not qualify for a refund under any circumstances.

CONTACT

If you have any enquiries regarding our Privacy Policy/Return and Refund Policy, please contact us at [email protected].

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